Grievance redressal
We are here to listen.
For any queries, concerns or complaints, please contact us through the escalation matrix below.
- Level 1Start here
Service & Operations Team
info@dreamladdercapital.com+91 89080 82222 - Level 2If not resolved in 2 working days
Priyanka Mishra
Director
priyanka.mishra@dreamladdercapital.com - Level 3If not resolved in 3 working days
Saday Sinha
CEO
saday.sinha@dreamladdercapital.com
If no response is received within 2 working days from Level 1, the matter may be escalated to Level 2. If no response is received within 3 working days from Level 2, it may be further escalated to Level 3.
Still not resolved?
If your complaint remains unresolved after escalation, you may approach the following:
- AMFIAssociation of Mutual Funds in India
- SEBI SCORESSEBI's online complaint redress system
- SMART ODROnline dispute resolution portal
By product
- Mutual funds, SIF, PMS, AIF, listed bonds and MLDsThe fund house, manager or issuer first; then SEBI SCORES and SMART ODR.
- Corporate fixed depositsThe company first; for deposits with RBI-regulated NBFCs, the RBI Complaint Management System ↗.
- InsuranceThe insurer first; then IRDAI’s Bima Bharosa ↗ or the Insurance Ombudsman ↗.
- Our service, and estate planning coordinationOur escalation matrix above.