Code of conduct
The standards we follow.
As a registered distributor, we follow the codes of conduct and guidelines set by our regulators and industry bodies. The source documents are linked below.
Last updated: 3 November 2026
What it means for you
- We act in your interest, with honesty, fairness and due care
- We explain products, their risks and costs clearly, and do not promise returns
- We disclose the commissions we earn, including across competing schemes
- We do not encourage frequent switching or churning to earn commission
- We keep your information confidential
- We follow KYC and anti-money-laundering requirements
- We handle complaints promptly through our escalation matrix